When your 3rd Generation iPod nano has an obvious problem (e.g. a broken screen) or something more unclear (e.g. just does not turn on), let our experts have a look at it. We apply the repair evaluation fee towards any repairs that you authorize, and we don't repair anything without your authorization. With your permission, we can simply charge the same credit card used at checkout for the additional repairs.
You will receive a notification when we receive your device, have had a chance to evaluate it, and once again after it has been repaired, tested, and ready to ship (yes, we tend to over-communicate!).
We use brand new and/or tested parts and guarantee the parts and workmanship for one full year. Our batteries are guaranteed for ten years.
The shipping method selected during checkout will be for that final leg of shipping from us back to you. You can make your own shipping arrangements or opt to have us email you a shipping label so you can get your device to us.
Click here to learn more about how the whole Repair Evaluation process works
- it's easy and fast!
The order confirmation that we email you after the order has been placed will have our shipping address, but you can also find information on how to package up your device and where to ship it here
Note: If the evaluation of your device reveals the need for a part that we can no longer obtain, we will have to send your device back un-repaired. More detail on this can be found in our Terms of Service.
Note: If you are interested in the possibility of a data backup, be sure to indicate that in the Order Comments field during checkout and we will let you know if that is possible after your device arrives.
The silver back of the 3rd Generation iPod nano is very hard to remove, and therefore gets severely bent when we remove it. But do not worry: after any repairs you authorize we will replace the backing with a shiny brand new one. Just keep in mind that any engraving that you may have, as well as the serial number of your device, will not be printed on the new backing. As a courtesy, we always return the original backing that was on your iPod nano (unless you request otherwise) which you can keep as a memento.
We offer a variety of same-day shipping options
from us to you, perfect for any level of urgency.
If you suspect your device has water or liquid damage, we suggest setting up an order for our repair evaluation for liquid-exposed devices as it is possible that this part alone will not solve the problems that you are having.
To get the process started, add this item to your cart and proceed through checkout!
To see all of our outbound shipping methods (shipping options from us to you) view our Shipping Methods page. If you wish to learn more about our inbound shipping options (how you can get your device to us so that we can work with it), please view our Guidance for Safe Shipping page.
Limited-Time Offer! Enter FREESHIP in the coupon code field at checkout for FREE USPS First Class Mail shipping or apply this offer towards any other shipping method that you prefer!! Applies to the leg of shipping from us to you.
Want to send your device to us for this repair? Great! Learn more about the simple repair process here.
If sending in your device, please be aware that the amount of time it takes for us to address each device varies, but we strive for quick turnaround times in all cases. Our best estimate for your turnaround time will be included in the email you will receive when your device arrives in our facility to help set your expectations accordingly.