When your IPOD or IPHONE has an obvious problem (e.g. a broken screen) or something more unclear (e.g. just does not turn on), let our experts have a look at it. We apply the repair evaluation fee towards any repairs that you authorize, and we don’t repair anything without your authorization. With your permission, we can simply charge the same credit card used at checkout for the additional repairs.
You will receive a notification when we receive your device, have had a chance to evaluate it, and once again after it has been repaired, tested, and ready to ship (yes, we tend to over-communicate!).
We use brand new and/or tested parts and guarantee the parts and workmanship for one full year. Our batteries are guaranteed for ten years.
The shipping method selected during checkout will be for that final leg of shipping from us back to you. You can make your own shipping arrangements or opt to have us email you a shipping label so you can get your device to us.
The order confirmation that we email you after the order has been placed will have our shipping address, but you can also find information on how to package up your device and where to ship it here.
Note: If the evaluation of your device reveals the need for a new logic board, we will unfortunately have to return your device back un-repaired, as parts that meet our quality standards have recently become extremely difficult to source. We apologize in advance for this possibility. We are optimistic that
any other repair (should you approve it) will be simple and affordable, and we will do everything in our power to ensure that this happens.
Click here to learn more about
how the whole Repair Evaluation process works – it’s easy and fast!
We offer a variety of
same-day shipping options from us to you, perfect for any level of urgency.
Limited-time Offer: Enter FREESHIP in coupon code field at checkout for FREE USPS First Class Mail shipping (on orders greater than $10), or apply that discount towards another shipping method that you prefer!
Want to send your device to us for this repair? Great! Learn more about the simple repair process here.
