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Note: If the evaluation of your device reveals the need for a part that we can no longer obtain, we will have to send your device back un-repaired. More detail on this can be found in our Terms of Service.
Note: If you are interested in the possibility of a data backup, be sure to indicate that in the Order Comments field during checkout and we will let you know if that is possible after your device arrives.
If you suspect your device has water or liquid damage, we suggest setting up an order for our repair evaluation for liquid-exposed devices as it is possible that this part alone will not solve the problems that you are having.
To see all of our outbound shipping methods (shipping options from us to you) view our Shipping Methods page. If you wish to learn more about our inbound shipping options (how you can get your device to us so that we can work with it), please view our Guidance for Safe Shipping page.
Limited-Time Offer! Enter FREESHIP in the coupon code field at checkout for FREE USPS First Class Mail shipping or apply this offer towards any other shipping method that you prefer!! Applies to the leg of shipping from us to you.
Want to send your device to us for this repair? Great! Learn more about the simple repair process here.
If sending in your device, please be aware that the amount of time it takes for us to address each device varies, but we strive for quick turnaround times in all cases. Our best estimate for your turnaround time will be included in the email you will receive when your device arrives in our facility to help set your expectations accordingly.