Professional Repair Evaluation for Apple 5th Gen iPod Video<!--BASE:5GREV=19.00-->

When your 5th Generation iPod Video has an obvious problem (e.g. a broken screen) or something more unclear (e.g. just does not turn on), let our experts have a look at it. We apply the repair evaluation fee towards any repairs that you authorize, and we don't repair anything without your authorization. With your permission, we can simply charge the same credit card used at checkout for the additional repairs.

You will receive a notification when we receive your device, have had a chance to evaluate it, and once again after it has been repaired, tested, and ready to ship (yes, we tend to over-communicate!).

We use brand new and/or tested parts and guarantee the parts and workmanship for one full year. Our batteries are guaranteed for ten years.

The shipping method selected during checkout will be for that final leg of shipping from us back to you. You can make your own shipping arrangements or opt to have us email you a shipping label so you can get your device to us.

Click here to learn more about how the whole Repair Evaluation process works - it's easy and fast!

The order confirmation that we email you after the order has been placed will have our shipping address, but you can also find information on how to package up your device and where to ship it here.

Note: If the evaluation of your device reveals the need for a part that we can no longer obtain, we will have to send your device back un-repaired. More detail on this can be found in our Terms of Service.

Note: If you are interested in the possibility of a data backup, be sure to indicate that in the Order Comments field during checkout and we will let you know if that is possible after your device arrives.

We offer a variety of same-day shipping options from us to you, perfect for any level of urgency.

If you suspect your device has water or liquid damage, we suggest setting up an order for our repair evaluation for liquid-exposed devices as it is possible that this part alone will not solve the problems that you are having.

To get the process started, add this item to your cart and proceed through checkout!

To see all of our outbound shipping methods (shipping options from us to you) view our Shipping Methods page. If you wish to learn more about our inbound shipping options (how you can get your device to us so that we can work with it), please view our Guidance for Safe Shipping page.

Limited-Time Offer! Enter FREESHIP in the coupon code field at checkout for FREE USPS First Class Mail shipping or apply this offer towards any other shipping method that you prefer!! Applies to the leg of shipping from us to you.

Want to send your device to us for this repair? Great! Learn more about the simple repair process here.

If sending in your device, please be aware that the amount of time it takes for us to address each device varies, but we strive for quick turnaround times in all cases. Our best estimate for your turnaround time will be included in the email you will receive when your device arrives in our facility to help set your expectations accordingly.


Customer Reviews

Author: kerrie
THANKSSSS! I was absolutely killing myself over trying to figure out what was wrong with my iPod. I looked at although these manuals, tutorials, and blogs online, and did not find anything. When I finally stumbled upon your website, there was so much freaking information that I felt like a kid in a candy store. This was a very great service, and when you evaluated my iPod to see what was wrong with it, you informed me right away about how much the repairs would be and what needed to be repaired. This was such a better deal than having to buy a whole new iPod, which I thought was what I would have to do. Now I have my iPod back working better than ever :)

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iPod Video Repair Stories

Few people know what a content developer is. He's the guy who creates all the material you see on websites and newsletters. He's the unsung hero who works behind the scenes, putting into words what the client wants to express and presenting it in the best way possible. I know this because I am one. It's fun work, and offers a lot of variety and challenges. There always something new to learn and to write about. I work to a schedule of 8 hours a day when I sit in front of my computer and research and write and complete my quota for the day. I don't like to be disturbed because it messes up my concentration so I tell my wife never to disturb me. Of course it can get a bit lonely at times but that is where music makes all the difference. I have my iPod on all the time with music to suit my mood and what kind of stuff I'm writing. It's funny, but having music that matches the mood of the type of article I am writing improves the quality of my work. You can imagine my frustration when a month ago my cat, who sits on my table as I work, decided to start chewing on the iPod while I was on the phone. I noticed this only when the call was over, but by that time the iPod was scratched and covered with saliva. I grabbed it from her, dried it off and tried to play it. No luck! My first thought was of the cost of buying a new one. Then I remembered something I had read about iPod repairs. I did a quick web search and found a lot of companies that do iPod repairs. I got in touch with one and told them about what had happened. They asked me to send my iPod to them and even told me how to pack it for shipping. I sent it off, and sat back expecting to wait for weeks before I heard anything about my iPod repair. I was surprised to get a very reasonable repair bill and have the iPod back with me in a very short period of time. And the iPod works perfectly - as good as new. I've told all my friends who have iPods (and that's nearly all of them) that if they ever have problems, they should check out the iPod repair option before thinking of buying a new one.

See 5th Gen iPod Video Comments from our customers here.

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