Posts Tagged ‘Apple Ipod’

Looking Forwards, Looking Back

Tuesday, January 5th, 2010

Having finished a great strategy session for milliamp.com in 2010, I found myself thinking about how far this company has come in the five years we have been fixing iPods and iPhones and offering do-it-yourself iPod battery kits. Over the years, I have had the opportunity to work with some great people (and others who have challenged the sh!t out of me!), but the goal from the very very very beginning has been to provide exceptional customer service to those who have encountered unexpected issues with their Apple iPod or iPhone.

At the same time, one of my personal goals this new year is to convert all the aging DV tapes we have of the kids to digital media – something I have wanted to do for years, but as anyone that has kids knows, lots of things get put off for more pressing matters. On one of the videos, I came across a fleeting glance of the area of our house where I started this business oh so long ago:

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While I cannot say that I never thought we would grow as big as we have (currently hovering around the 20 employee mark), I am constantly amazed at our growth, and the hard-working people that make up our fine company. For those that are not in the repair business, you have to work very hard to gain people’s trust, and work even harder to provide them with excellent products and services. And if you fall short in either of these two areas, your customers will let you (and others) know about it faster than you can say ‘complaint department’.

Well, we have come a long way from that card table, and if you haven’t see this already, here is a great video that shows our operation as a device moves through our repair facility as it looks now:

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Hope you enjoyed the videos, and thanks for helping me reminisce!

Anthony Magnabosco, Owner
milliamp.com

We Void Warranties (and have the t-shirt to prove it)

Monday, December 28th, 2009

Well, it’s common knowledge that, when you send your device to milliamp.com for a repair on your Apple iPod or iPhone, we will void any warranty that you may have with the manufacturer. Oftentimes, this is not an issue, since most of the devices we work on our outside of their warranty coverage, or are so damaged, Apple will not cover the device under their warranty terms. Therefore, this shirt i received as a gag gift had a certain resonance with me, and i thought you might enjoy seeing it as well:

Warranty Voider

Warranty Voider

P.S. Notice the row of different type of screw heads? That’s freaking cool…

Repairs for Apple’s Sixth Gen IPOD NANO Repairs Announced at milliamp.com

Tuesday, December 1st, 2009

The new 6th Generation IPOD NANO’s low-power consumption and feather-light-weight design makes this Apple’s most creative IPOD ever.

We are pleased to get our hands on two prototype 6th Generations NANOS, shown here in this exclusive photo:

Sixth Gen IPOD NANO Repairs Available

Sixth Gen IPOD NANO Repairs Available

Interestingly, the battery inside Apple’s Six Generation IPOD NANO does not have a wired connector that attaches to the motherboard, nor is it soldered in like all the nanos before it – actually, it has absolutely no battery to speak of! Yep, this device is solar-powered.

We found that the display on the new IPOD NANO lacked a great deal of visual acuity, more so than the previous NANO models, including the monochrome first generation nano screen. But if this is the trade-off for a greener, more eco-friendly IPOD, then we can accept that.

The small form factor of the new device is simply amazing – it has the exact same weight as U.S. nickel – and it is so thin that you can literally see through it in some areas. We believe that these small holes actually help keep the unit’s core temperature cool, but we have yet to officially confirm this in our tests (more details on this to follow in another blog post).

While the device lacks the touch-screen functionality that is seen in the ubiquitous IPHONE and IPOD TOUCH, the new IPOD NANO has more than 20 headphone jack ports all over the face of the device where you can plug in your earbuds, making this the most unexpected added convenience we have seen in an IPOD NANO to date.

Of course, we can repair the sixth Generation IPOD nano, and you will start seeing parts and services for this model any moment now, so bookmark that page and check it regularly until we get it updated.

P.S. This was a joke. Just a bit silly after all the Cyber-craziness over the past few days.

smile-for-ipod-repair

All the best,

Anthony Magnabosco, Owner
milliamp.com

This Repair Site for Apple’s iPod and iPhone is TM’d!

Tuesday, October 20th, 2009

We are so very proud to announce that the glorious new milliamp.com logo has entered the registration process with the USPTO – and we have been permitted to add the trademark symbol ™ after it now. I have always loved the new milliamp.com logo – green leaf to bolster our green attitudes towards keeping aging devices out of landfills, and the sleek blue-fading-to-white text.

apple-iphone-repair-site-gets-logo-trademarked

Lots of other companies seem to like the logo, too.

Start looking for the milliamp.com logo to appear in all sorts of new places and websites – we are milliamp.com and we are proud!!

Anthony Magnabosco, Owner
milliamp.com
Your Source for Repairs to Your Apple IPOD or IPHONE

New Interview on iPod Instruction Website

Monday, June 15th, 2009

iPod Instruction Site Conducts Interview

iPod Instruction Site Conducts Interview

Being in the Apple repair industry, it is always cool to read about iPod repair inteviews, like this one recently announced at ipodinstructor.com. In this interview, they speak with Anthony Magnabosco, the fellow who launched the website ipodjuice.com.

The site started out selling ipod battery kits, and now does apple ipod repairs and even iphone repairs. They still sell the batteries, but have found the need to also offer repair services, as the iPhone and later iPod models are increasingly hard to open for the average iPod user.

The interview is pretty in-depth, which says a lot about the ownership behind the iPod Instruction site ipodinstructor.com. Their site has a ton a great information for the iPod consumer, and should probably be a bookmark on most people’s browsers for an occasional dose of iPod and iPhone-related news.

-Anthony

Meet the iPod – Circa 2001

Monday, May 25th, 2009

YouTube Preview ImageJust came across this video of Steve Jobs introducing the 1st Generation Apple iPod – very cool. Enjoy. Laugh. Reflect.

- Anthony, Owner