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iPad Repair Again and Again and Again

by Anthony Magnabosco on August 30, 2010

iPad Repair Box Again and Again

iPad Repair Box Again and Again

Thought I would share a cool little way that we encourage our customers to help us recycle.

In this example, we ask our iPad repair customers to help us re-use the super-awesome box we send their iPad to them after we are done fixing it so that it can be used for someone else. Not everyone elects to do send the box back to us, which is fine, but every so often we find a customer that is game and mails the box out.

If they do this, we also encourage them to include a short note or their specific ‘broken iPad story’ along with it, so that we can share it with others. Recently, a customer named Terry sent us his iPad box, along with the following short note:

“Sorry for taking so long to return the box! Thanks for the great service, I missed my iPad and was very satisified with the work you guys did to bring it back to its former glory.”

Perhaps one day you will be using the same box we used for Terry’s iPad – and that’d be cool.

Regards,

Anthony Magnabosco, Owner
milliamp.com

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