The milliamp.com Staff Hard at Work on Cyber Monday
It was a busy day here at milliamp.com – Cyber Monday Busy.
We configured our phones today so that any warm body in the office had a chance to speak directly with one of the hundreds of people that visited our website and had a question about getting their IPOD or IPHONE repaired at an affordable price. This put our technicians, usually neck-deep in repairs, on the front lines and speaking directly with our customers.
On top of all the emails and phone calls, the chime on our shop door sounded off so frequently from all the walk-in traffic, I was half-surprised it still worked by days’ end.
For those not aware, the Monday after Thanksgiving is typically a big day for online repair companies, and IPOD repair stores like us see a big spike in sales on this day, and pretty much all the other days leading up to Christmas. The day is usually also accompanied with a host of one-day coupon codes and discounts, and our site was no exception:
We Got in the Discount Spirit Today
Despite all the craziness, we were all able to remain professional with our customers and with each other. I even had a bit of time to jet downtown to register an exciting new DBA in the morning, and give a quick tour later in the day to a gentleman from an IPHONE Review website that has showered us with kudos for our great repairs and friendly customer service.
Phwew, What a Day.
Anthony Magnabosco, Owner
milliamp.com
