Feedback From Our Customers:
To Whom It May Concern, I would just like to take the opportunity to say what a pleassure it has been dealing with your company. I had an Ipod that i thought was going to be replace and I am glad that it was able to simply be repaired. Your web site directed me to the type of service I needed and made it very simple to pay and transport my item. I was most impressed with the communication you had with my while my ipod was being repaired. I liked the fact that I was informed when my ipod arrived, was being serviced, tested and then put into the mail. I found your company by an Internet search and reluctantly to the risk of using your services. I'm very glad that I did. Keep doing what you are doing.
Paul from Dartmouth, MA (Order M13098PL)
I talked to you a while back about my iPod not charging and freezing up. Your advice was to get an electric wall charger. I was finally able to get one and charged it up. Just wanted to let you know it is working GREAT!! Thank you so much. I just returned from a trip to Las Vegas to visit my daughter. 4.5 hours over and back nonstop by myself. SO GLAD to have a working iPod!!! Thank you!
Jenny from Pataskala, OH(Order J103668JY)
Your company is so great! Regardless of not being able to fix my iPod, I have the utmost confidence in your services. You have made me trust you enough to refer many of my friends and relatives to your company for battey replacements, etc. Thanks for your great service and the integrity of your company. I have not "worried" about my iPod being away (it's like my child, hahaha) because I knew it was in good hands. I'll keep my iPod in a drawer somewhere as an antique I guess. I just want your company to know that it makes such a difference to know you can trust them to do the right thing. Thanks so much!
Helen (Order M14243HB)
Real problems from customers that we fix every day.
"My Apple iPod touch will not turn on. Plugging in to computer does not appear to turn on the device either."
"The home button doesn't work----will not return to previous page"
"The lcd screen has faded (not cracked). this occurred with the first 2 sync's with my new computer."
"Slight water damage - Apple iPod turns on, but only a blank, white screen."
"Hello. My Apple iPod touch works just fine, but the headphone jack doesn't. It puts out only a very little amount of sound, and I've already tested the headphones and know that's not the problem."
"Apple iPod 120GB classic -powers up and works when on USB or car device or wall charger. Will not work on battery at all."
Click wheel does not respond. This unit was apart for a broken screen so I don't know if I got the ribbon connector in correctly. Screen works fine, but click wheel dead after the screen repair."
"My Apple iPhone's power button is jammed, please fix and install new battery"
"I have an Apple First Generation iPhone. I replaced the cracked screen. (with the glass, lcd, and digitizer replacement.) Now one of the antenna ends broke off, the battery needs to be re-soldered to the main board, and the button on the front isn't working."
"My 5th Gen Apple iPod makes a clicking noise every time I try to turn it on."
