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If the audio is coming out of only one channel (ear), or none at all, you’ll need a new headphone jack.
Note: We strongly recommend that you send your device to us for installation of your new headphone jack, but if you feel up to the challenge, and want to install the new headphone jack yourself, choose the ‘self-installation’ option above and we will send your headphone jack instead of expecting your device to be sent to us for repair. This tells us that you understand that there will be no tools or instructions with your order and you want to install the part yourself. However, if you really do want us to install the headphone jack for you, choose from our other options depending on your needs.
We offer a variety of same-day shipping options from us to you, perfect for any level of urgency.
If you suspect your device has water or liquid damage, we suggest setting up an order for our repair evaluation for liquid-exposed devices as it is possible that this part alone will not solve the problems that you are having.
Are you a competing repair shop in over your head with this repair? Don’t panic – we assist other repair sites, and we can assist you, too.
To see all of our outbound shipping methods (shipping options from us to you) view our Shipping Methods page. If you wish to learn more about our inbound shipping options (how you can get your device to us so that we can work with it), please view our Guidance for Safe Shipping page.
Limited-Time Offer! Enter FREESHIP in the coupon code field at checkout for FREE USPS First Class Mail shipping or apply this offer towards any other shipping method that you prefer!! Applies to the leg of shipping from us to you.
Want to send your device to us for this repair? Great! Learn more about the simple repair process here.
If sending in your device, please be aware that the amount of time it takes for us to address each device varies, but we strive for quick turnaround times in all cases. Our best estimate for your turnaround time will be included in the email you will receive when your device arrives in our facility to help set your expectations accordingly.